PUBLIC SERVICE DELIVERY INDEX

Penplusbytes' Ghana Public Service Delivery Index is a report to track service delivery in Ghana’s Public sector with focus on how citizens are interacting online when receiving timely public services or otherwise. The periodic index focuses on social media and online platforms in order to gauge performance and quality of service delivery across all arms of the government (judiciary, executive and legislative). The objective is to promote better public service delivery by providing feedback on how on the effectiveness of service delivery.