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An Introduction to Penplusbytes’ Citizens’ App – “Kakum”


“Kakum” a citizens’ feedback application developed by Penplusbytes to bridge the communication gap between citizens and governments in the quest for better public service delivery and good governance is open for adoption by civil society groups.

The application is already making inroads in the West African sub-region as it is being adopted by civil society groups in social accountability projects.

The Kakum app developed by Penplusbytes is an open source citizens monitoring tool designed to help civil society and citizens to monitor the implementation of social interventions policies, government projects and at the same time create an avenue for citizens to receive and send information to ensure better policy implementation and results.

The name “Kakum” is borrowed from the iconic Kakum national park in Ghana with its world acclaimed Walkway Bridge. Thus, the app “Kakum” serves as a bridge that connects citizens to government in ensuring citizens voices are heard in policy formation and its implementation.

Find out more about Kakum in the video below: