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Publications

3RD QUARTER SOCIAL MEDIA INDEX REPORT – SEPTEMBER 2018

 

The September 2018 report reviews the outlook and performance of Newspapers, Radio and TV stations in Ghana based on their presence, followers and likes on social media; particularly Facebook and Twitter. With collected data remaining valid as at the 30th September, 2018, this report rates how media establishments have made good use of their social media platforms particularly Facebook pages and Twitter handles to reach out and engage audiences by employing a quantitative research module.

2nd QUARTER SOCIAL MEDIA INDEX REPORT – JUNE 2018

 

The June 2018 report reviews the outlook and performance of Newspapers, Radio and TV stations in Ghana based on their presence, followers and likes on social media; particularly Facebook and Twitter. A new entrant to this report is the rank of media outlets use of Instagram which has become trendy in recent times. With collected data remaining valid as at the 30th June, 2018, this report rates how media establishments have made good use of their social media platforms particularly Facebook pages and Twitter handles to reach out and engage audiences by employing a quantitative research module.

METOGU Anti-corruption Report

 

The Metogu project is a systematic and on-going appraisal research report of the 2016 manifesto promises of the NPP government on corruption. The report is a combination of a survey and Focus Group Discussions (FGD), which sought views on corruption related issues in the “Change Agenda for Jobs” Manifesto of the NPP. Apart from the survey and FGD methods used in the data collection, an evaluation framework was developed to assess the extent to which NPP has been able to deliver on its promises as contained in its 2016 Manifesto.

Media Perspectives On Fake News In Ghana

 

Based on the survey of 154 newsrooms nationwide, a major finding of the study points to the fact that the Ghanaian media landscape does not have systems, budget and trained personnel dedicated to combat the menace of fake news. Another revealing finding is that fake news is mostly manifested as fabricated content and false headline without connection to content. Overall, the results of the study show that fake news is a growing problem in Ghana. However, the media, regulatory bodies, and government do not have a clear-cut strategy to deal with the problem.

1ST QUARTER SOCIAL MEDIA INDEX REPORT – MARCH 2018

 

The March 2018 report reviews the outlook and performance of Newspapers, Radio and TV stations in Ghana based on their presence, followers and likes on social media; particularly Facebook and Twitter. With collected data remaining valid as at the 29th March, 2018, this report rates how media establishments have made good use of their social media platforms particularly Facebook pages and Twitter handles to reach out and engage audiences by employing a quantitative research module.

PUBLIC SERVICE DELIVERY INDEX

 

Penplusbytes' Ghana Public Service Delivery Index is a report to track service delivery in Ghana’s Public sector with focus on how citizens are interacting online when receiving timely public services or otherwise. The periodic index focuses on social media and online platforms in order to gauge performance and quality of service delivery across all arms of the government (judiciary, executive and legislative). The objective is to promote better public service delivery by providing feedback on how on the effectiveness of service delivery.

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Established on the 18th of July 2001 as a non-profit organisation, Penplusbytes is committed to enhancing governance by deepening citizen’s participation through ICT. Penplusbytes’ overarching philosophy is that establishing effective working relationships with governments, parliaments, corporate organisations, donors, international organisations, non-profits organisations and citizens is the key to being relevant and delivering value.

The organisation currently organises its work around three thematic areas namely;

  1. Extractives (Mining, Oil and Gas)
  2. New Media and Innovations and
  3. The use of New Digital Technologies to drive Good Governance and Transparency.

Vision:

To be the leading institution for promoting effective governance using technology in Africa.

Mission:

Promoting effective governance by deploying technology that enhances participation. 

Strategy:

Click to download the doc: Penplusbytes Strategic Plan 2016-2021 

Values:  

The values and guiding principles that are promoted and staff of Penplusbytes must epitomise includes:

  • PROFESSIONALISM:  We are committed to excellence in providing the best possible services to our clients in a responsive and non-partisan way. We favour a collaborative approach in order to achieve sustainable results and added value.  
  • INGENUITY:  We seek and embrace new approaches for service delivery and strive to develop innovative solutions to address the challenges faced by our clients, while leveraging the experience, expertise and creativity of our staff and partners.
  • VALUING PEOPLE: We are respectful and fair with our colleagues, clients and partners while recognizing the importance of diversity and open communication.
  • HIGH STANDARDS:  We aim for excellence in service delivery and in all the work that we or our partners commit to do. We constantly apply new learning to the way we do things and apply resources to achieving outstanding results every time.
  • TRANSPARENCY:  We are transparent and accountable in the work that we do, applying the highest level of integrity and trust in dealing with all of our partners and clients. We accept individual and team responsibility for our actions and for the results of our projects and programs.
  • Promoting media pluralism and good governance in Africa using new digital technologies.